Shipments and returns
Sales Information and Postage Details.
Railway Magazines
Magazines offered for sale on this website are in good condition unless otherwise noted. This means, that they have all their pages intact, are not torn and have both covers - unless otherwise specifically noted. Due to their age, some magazines may have dog-eared pages, there might be a crease where there shouldn't be one, there might be a blemish or two, but this will be noted in the write-up as far as possible. N.B. Magazines do not usually include any free gifts, DvDs, CDs, free booklets, or any other such gift attached to the magazine front cover, or anything that was included when originally sold.
Other Products
Other items offered for sale on this website, may be in a second-hand condition, others may be in a brand-new condition. Either way, this will be noted in the listing for the relevant item. All second-hand items offered for sale are in good merchantable condition. Any defects will be noted in the listing for the item.
Methods of Payment
Cheques and postal orders are only acceptable if drawn in Sterling on a United Kingdom bank account.
Overseas payments should be made by way of PayPal.
PayPal payments should be made to this email address -> payments@railmags.org <-
United Kingdom customers may also use PayPal to make payments.
All United Kingdom cheques and postal orders should be made payable to - Mr. A. Bradley, and should be sent to 83, Granson Way, Lincoln, LN4 1HF.
The name and address of the sender should be written clearly on the reverse of cheques, in BLOCK CAPITAL LETTERS. As cheques can take anything up to seven days to clear, an allowance of at least 14 days should be allowed for delivery of magazines. All goods will remain the property of RailMags until such time as cleared funds have been received. No goods will be dispatched until any cheque payment is cleared at RailMags' bank.
Any postal correspondence or enquiries should be accompanied by a Stamped, Self Addressed Envelope. (SSAE) No SSAE, no reply.
Terms are strictly cash with order, we do not offer any extended payments terms or credit facilities.
Postal Charges
All items are weighed prior to being listed. Postage and packaging is extra and is added at the end of your order depending on how much the magazines you select weigh.
Please Note. We cannot avoid the yearly increases in Postal Charges. We have tried to make the purchase of magazines from this website an easy process. However, it is not easy to second guess how the Post Office will let a packet/parcel travel though the postal service and how much they will charge.
Overseas customers should first ask for a shipping quote stating the magazines required (please make sure you enclose the description and order code). We will send you an email advising the total cost of shipping when the magazines have been weighed at the Post Office. Should you then wish to proceed with purchase we will send you a PayPal invoice.
Please Note: Overseas customers are responsible for any customs/import charges in their own countries.
If you feel our shipping charge is far too much for just a magazine or two, or three, then you are very welcome to collect the magazine(s)/book(s) you require in person. Collection must be by prior mutual arrangement, please do not just turn up on the doorstep.
Assuring you of our best possible service at all times.
Refunds
A refund is offered on any purchase, if returned within 14 days of purchase and if it is returned in the same condition as it was when dispatched. Shipping costs are NOT refundable. Any returns are made at purchaser's expense. Shipping costs are NOT refundable.
Please do not return any goods without first emailing RailMags and obtaining a Returns Authorisation Number (RAN). Please ensure that your RAN is quoted on any packing notes enclosed with returned goods, and also on any other correspondence such as emails or letters.
E&OE.
Honesty is the best policy - when there is money in it. - Mark Twain.